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North Shore NutritioN

Accessibility Statement

Accessibility Statement
Our Commitment
North Shore Nutrition is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve this.
Standards We Follow
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards. These guidelines explain how to make web content more accessible to people with a wide array of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Measures We Take
Our website includes the following accessibility features:

  • Semantic HTML structure with proper heading hierarchy

  • Text alternatives for non-text content

  • Keyboard navigation for all website functionalities

  • Sufficient color contrast between text and background

  • Resizable text without loss of content or functionality

  • Clear and consistent navigation

  • Descriptive links that make sense out of context

  • ARIA landmarks where appropriate

Compatible Assistive Technologies
Our website is designed to be compatible with common assistive technologies, including:

  • Screen readers (such as NVDA, JAWS, and VoiceOver)

  • Speech recognition software

  • Screen magnifiers

  • Alternative keyboard devices

Limitations
While we strive for comprehensive accessibility, some portions of our website may not yet meet all of our accessibility goals. We are actively working to identify and address these issues.
Known limitations include:

  • Some third-party content or applications may not be fully accessible

  • Certain PDF documents may not be fully accessible

Feedback and Assistance
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

We aim to respond to feedback within 3 business days.
Accommodations and Alternatives
If you have trouble accessing any part of our website, please don't hesitate to contact us. We're happy to provide information in alternative formats such as:

  • Plain text documents

  • Large print materials

  • Phone consultations

  • In-person appointments with additional accommodations as needed

For clients with disabilities who require nutrition services, we offer:

  • Telehealth appointments

  • Accessible office space

  • Materials in alternative formats

  • Flexible scheduling options

Assessment and Ongoing Improvement
This website's accessibility is regularly assessed using a combination of automated testing tools and manual evaluation by users with various disabilities and using different assistive technologies.
We are committed to ongoing accessibility training for our staff and regularly review our digital content and services to ensure we maintain and improve accessibility.
Statement Updates
This statement was last updated on June 9, 2025. We will regularly review and update this statement as new content and functionality are added to our website.

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